Privacy Policy

1. Introduction

Welcome to Event Evader ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how we collect, use, and protect your personal information.

This Privacy Policy explains how Event Evader processes your personal data when you use our mobile application and services. This policy applies to all users of Event Evader, regardless of location.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: When you create an account, we collect your email address
• Venue Preferences: Information about venues you choose to follow
• Timezone: User timezone is collected for event display
• Communication Data: Messages you send us through our contact forms or customer support

2.2 Information Collected Automatically

• Usage Analytics: How you interact with the app, features used, session duration
• Log Data: IP address, access times, pages viewed, crashes, and system activity

2.3 Information from Third Parties

• Event Data: We collect publicly available event information from venues, ticket platforms (such as Ticketmaster), and event organizers

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: To provide you with our services and fulfill our obligations
• Legitimate Interest: To improve our services, prevent fraud, and ensure security
• Consent: For marketing communications, and optional features (currently not applicable)
• Legal Obligation: To comply with applicable laws and regulations

4. How We Use Your Information

4.1 Core App Functions

• Provide personalized event information for your followed venues
• Send you important service updates and account information

4.2 Service Improvement

• Analyze app usage to improve functionality and user experience
• Identify and fix technical issues
• Develop new features and services

4.3 Communication

• Respond to your customer support inquiries
• Send administrative messages about your account
• With your consent, send promotional communications about new features

5. Information Sharing and Disclosure

5.1 Service Providers

We work with third-party service providers who help us operate our app:

• Cloud Hosting: Heroku
• Analytics: Sentry
• Login/Signup Auth: Google
• Caching: Memcachier

5.2 Legal Requirements

We may disclose your information if required by law, court order, or to:

• Comply with legal processes
• Protect the rights and safety of our users

5.3 Business Transfers

If Event Evader is acquired or merged with another company, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account Data: Retained while your account is active and deleted immediately upon account deletion
• Usage Analytics: Aggregated and anonymized after 24 months
• Support Communications: Retained for 2 years for quality assurance
• Legal Compliance: Some data may be retained longer if required by law

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data is encrypted in transit
• Access Controls: Limited access to personal data on a need-to-know basis

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: What personal information we collect and how we use it
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

9. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

• We will update the "Last Updated" date at the top of this policy
• For material changes, we will notify you via email
• Continued use of the app after changes constitutes acceptance of the updated policy

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: